You can view your camera/s wherever you are in the world and on any device including desktops, laptops, tablets and phones. Our installer will install the phone app and set up all required settings on your phone during installation.
Our cameras have built-in spotlights that come on when an intruder is detected at night. The spotlights can illuminate an area around 100 feet from the camera. The spotlights allow recording night time videos in full colour and can also be used as outdoor floodlights via options in the phone app.
Spotlights can be an effective deterrent to intruders by persuading them to try elsewhere!
No, the cameras are powered by a small adapter that plugs into a mains wall socket. Our cameras are designed to be left switched on 24 hours a day, all year round. They consume Just 3.5 watts of power so cost very little to run 24 hours a day.
You'll need a wi-router with a reasonably good range and fast upload speed. Our cameras can reliably transmit their wi-fi signals to your router from a distance of around 100 metres in open ground conditions. The signal strength can be affected by obstacles like thick walls. The installer will measure your router's signal strength during the planning stage to ensure best camera placement.
You can test your home wi-fi connection speeds in our speed tester page. This will let you know how many cameras you can install in your home.
If a camera detects movement it will immediately send a notification alerts to your mobile phone via the app and start recording sound and video on the internal micro SD storage card. You can view live video streams from your cameras on your mobile wherever you are in the world. Notifications can be turned on and off via the app.
Yes. Our cameras are guaranteed against breakdown for a period of one year after installation. During this time faulty cameras will be replaced and any labour costs will be covered by us. Some problems can occur due to misconfiguration of the phone app settings or it could simply be someone has unplugged the camera's power adapter or your wi-fi router is not working properly. There are lots of reasons why your cameras are not working as they should so take a look at FAQS section to see if you can find an answer before you contact us.
Please contact customer support at [email protected] if you think there is a problem with any of your cameras.
We've made it fast and simple to place orders. To place an order simply choose how many cameras you would like us to install, enter the installation address and select how you'd like to pay at the checkout. You can pay securely by credit/debit card or through your PayPal account.
PayPal will send us an email immediately after you complete the purchase along with your name and address and full details of your order. We'll send a confirmation email to your PayPal email address to arrange an installation date.
It usually takes around two hours to install 4 cameras depending on the size of the property. Installation involves planning the camera placements for best coverage and installing and setting up the camera app on your phone.
Each cameras requires a small 10mm hole to be drilled through an external wall for the power cable during installation. Permission may be required from your landlord for this. A small box also needs to be fitted internally where each camera is placed on the outside wall. We leave no mess and always protect your carpets from dust etc.
Important!
You will need your router login details to allow our installer to set up the cameras on your phone. Please ensure you have these details at hand before the install date.
The cameras immediately begin recording video and sound on the internal SD memory cards when they are triggered. The 32GB internal memory card can store over 30 days worth of recordings. When the storage reaches the maximum capacity, any new videos are recorded over the older recordings automatically.
The videos can be transferred to your computer for evidence purposes. You can also simulteaneously record the videos in the 'cloud' by subscribing to the remote storage service. This is an optional feature that costs a small amount each month.The remote recording feature ensures you will always be able to retrieve the video evidence even if the cameras are damaged or stolen.
Camera sharing is a feature that lets you invite friends and family to monitor your cameras just like you do. You can invite up to ten family and friends to log in and monitor your security cameras by simply adding their email addresses in your phone app settings. They will then receive an email message inviting them to access to your cameras.
They'll need to install the free phone app in order to log into your cameras which only takes a few minutes. Having some extra pairs of eyes is useful if you are away from your phone, it's switched off or has a low battery. Your friends can also recieve instant alerts.
Yes, the cameras will automatically switch to night vision mode when the light levels fall below a certain threshold. At night, the infra-red LEDs illuminate a wide area up to 30 metres from the camera. Infra-red light is invisible to humans so intruders won't even know they're being filmed!
Night vision videos are also recorded on the internal storage card and the optional remote storage in full 1080P HD resolution to give superb picture quality, even on the darkest nights. You won't miss a thing with our cameras!
Yes, Our security cameras are completely weatherproof and designed to operate under a wide range of outdoor weather conditions. They'll keep working in heavy rain or snow and can operate between minus 25 to plus 60 degrees centigrade.
The cameras are IP67 waterproof rated.
The cameras are accessed via a very secure phone app. The phone app uses 32 bit DES encryption which means all video and audio data is scrambled before being transmitted to remote devices.